Cases
Four leadership stories with measurable outcomes — from turning around a struggling brokerage to building high-performance operations at a USD 17 billion institution.
View cases →Signature Results
Across four institutions and twenty years — a consistent pattern:
-52%
Process cycle times
-41%
Fraud-related losses
+25%
Fee income above target
-53%
Overtime costs
1.15x
NPS (above benchmark)
100%
SLA compliance
Previously — BN Valores (CEO)
+56%
ROAE improvement
1.13 → 0.77
Efficiency ratio
~2x
NPS over world-class
Top Decile
McKinsey OHI — LATAM
“I was very impressed by BN Valores’ well-structured approach to linking strategy with day-to-day operations. It is a great best practice to learn from, particularly because it turns strategic priorities into clear actions and measures results across social, economic, and environmental outcomes.”Dr. Robin Mann — Chairman, International Best Practice Competition
Executive thesis
“The distance between what a board approves and what actually happens is almost always a governance problem. I build the leadership architecture that closes it.”
— Melvin Garita
Explore
Approach
Executive convictions, a disciplined management system, and the leadership architecture that connects strategic intent with institutional performance.
Learn more →Thoughts
Interviewed on CNN en Español, published in El Financiero and La República, and cited in La Nación. Perspectives on how financial institutions create and destroy value.
View more →About
Twenty years across four institutions — from turning around a struggling brokerage to building high-performance operations at Central America’s largest bank. The constant: governance, accountability, and disciplined institutional leadership.
Full bio →4
Institutions
transformed
transformed
USD 17B
Assets under institutional
management
management
1,700+
Employees under
direct oversight
direct oversight
3
Board
directorships
directorships